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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All LORCH products

The group "New Technologies" offers for review the products of the plant LORCH: mMA inverter welding machines, TIG argon arc welding machines, MIG-MAG semi-automatic welding machines, welding torches, robotic welding systems, feeding mechanisms, batteries, data documentation system, kits
  • Inverter devices LORCH
    Inverter devices
    Handy, X, MicorStick, etc.
  • Argon arc welding machines LORCH
    Argon arc welding machines
    Handy TIG, T-Pro, TF-Pro, T, V, etc.
  • Semi-automatic welding machines LORCH
    Semi-automatic welding machines
    MX 350, M-Pro, MicroMIG, P, S, etc.
  • Welding torches LORCH
    Welding torches
    ML, MW, LTV, LTG, LTW, etc.
  • Robotic systems LORCH
    Robotic systems
    Ready-to-Robot, etc.
  • Feeding mechanisms LORCH
    Feeding mechanisms
    Lorch Feed, RF-06, etc.
  • Kits LORCH
    Kits
    for devices of the Handy series, etc.
  • Batteries LORCH
    Batteries
    MobilPower, etc.
  • Documentation systems LORCH
    Documentation systems
    Q-Data, etc.

NEW TECHNOLOGIES GROUP

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